Returns & Exchanges
Returns on unused/unopened stock items are accepted up to 30 days from delivery of order. The per item cost will be reimbursed upon our receipt of returns. And we will still donate $1 per pin (up to 5 pins). But please notify us of returns prior to sending.
Returns on customized products are not accepted, with of course the exception of defective product. Please notify us of any defective customized products within 10 days of receipt of your order. The returns will be accepted for up to 30 days, during which time we will work with you to resolve the issue.